Eyeblaster Product Support
Eyeblaster’s products are designed to be independently used by media
agencies, creative shops and publishers. All users have their own username and
password to log into the online interface, to set up, manage and generate
reports on their interactive campaigns.
To support the hundreds of active clients, Eyeblaster employs the largest and
most capable account management and creative services teams in the interactive
marketplace
Services provided free of charge to Eyeblaster clients:
- Creative consultation in the planning stages
- Training on the Eyeblaster online interface
- Support in setting up ads
- Support in trafficking ads to different publishers and securing creative approval
- Support in any publisher testing of code and completed ads
- Support in the launch of campaigns
- Troubleshooting any creative, trafficking or delivery problems that might arise
- Ongoing monitoring of campaign delivery and alerts for under-delivery trends
Campaign Support Services
If your time and resources are stretched, Eyeblaster's account management team can set up and manage the creative and campaign for you.
Simply send or upload your creative files, and Eyeblaster will implement all aspects of the campaign, including creative set-up and deployment, for a nominal fee per ad. Find out more here.
Creative Outsourcing Services
Need an ad created? Let Eyeblaster refer you to one of our preferred creative agency partners. Find out more here